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Information on optimised redirection

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Information on optimised redirection

Dear Customers,

We would like to inform you that, in accordance with the agreement with the Sender, in order to ensure the prompt delivery of parcels in Budapest, in some cases we will automatically redirect them to the nearest DPD parcelshop to the delivery address you have previously specified, and we will send you a prior notification by e-mail.

Please note that the redirection to a parcel delivery point or a locker is part of the agreement with the Sender and cannot be changed by DPD Customer Service.

Furthermore, please note that the redirection is part of our service, so any messages received in this context will not be handled by our Customer Service.

Thank you for your understanding!

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Sending, receiving and returning parcels – now simpler than ever

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